Terms & Conditions

These Terms and Conditions govern your use of the Al Nukhbah website at alnukhbahcenter.ae and the services provided by Al Nukhbah at Al Baik Building, Shop 10, Sheikh Khalifa Bin Zayed Street, Muwaileh Commercial, Sharjah, UAE. By using our website or services, you agree to these terms.

1. Services

Al Nukhbah provides the following services:

• Document typing and data entry (visa applications, Emirates ID, government forms)
• Color and B&W printing, photocopying, and scanning
• Lamination and binding
• Stationery and office supplies retail
• Business card and marketing material printing
• Government and PRO services assistance

2. Service Accuracy

While we take every precaution to ensure accuracy in document typing and government form submissions, customers are responsible for:

• Providing accurate and complete information when requesting typing services
• Reviewing and approving typed content before submission
• Ensuring all original documents provided are genuine and valid

Al Nukhbah is not liable for government processing times, application outcomes, or rejections caused by government policy changes or incomplete information provided by the customer.

3. Payment

• All service fees are payable at the time of service
• Government fees (paid to official portals) are separate from Al Nukhbah's service fee
• Prices are subject to change without prior notice
• Accepted payment methods include cash and applicable digital payments

4. Refund Policy

• Refunds for typing services are not available once the application has been submitted to government portals
• For printing services, please inspect your order before leaving the shop. Errors caused by incorrect files provided by the customer are not eligible for refund
• Errors caused by Al Nukhbah will be reprinted at no charge
• Stationery and retail items may be exchanged within 7 days if unused and in original packaging

5. Intellectual Property

All content on this website — including text, images, logos, and design — is the property of Al Nukhbah and protected by UAE intellectual property laws. You may not reproduce, distribute, or use our content without written permission.

6. Customer Responsibilities

By using our services, you agree that:

• All documents and information you provide are truthful and legally obtained
• You will not request services for unlawful purposes
• You will collect your orders within a reasonable time (printed materials held for 7 days)

7. Limitation of Liability

Al Nukhbah's liability for any claim arising from our services is limited to the fee paid for the specific service. We are not liable for indirect, incidental, or consequential damages including loss of time, business opportunity, or government processing delays.

8. Privacy

Use of our services is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

9. Governing Law

These Terms are governed by the laws of the United Arab Emirates and the Emirate of Sharjah. Any disputes will be subject to the jurisdiction of Sharjah courts.

10. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated date. Continued use of our services constitutes acceptance of the revised Terms.

11. Contact

For questions about these Terms, please contact us:

• Address: Al Baik Building, Shop 10, Sheikh Khalifa Bin Zayed Street, Muwaileh Commercial, Sharjah, UAE
• Phone: 06 562 9066
• WhatsApp: wa.me/97165629066